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QCan you provide OEM service?
AYes, it is available
QHow about the detail information of your product?
AWe can provide main technical parameters, performance, structure of the products etc according to customer requirements. 
QCan you provide pre-sales training?
AIt is available as long as customers need
QAny after-sales service?
AIf the product is damaged due to customer's incorrect handing, the customer should bear all the costs including costs and freight charges etc, during the warranty period, however, if it is damaged caused by our manufacturing failure, we will provide free repair compensation or replacement.
QHow about installation and training?
AWe could provide customers with free installation and training, but the customer is responsible for round-trip tickets, local meals, accommodation and engineer allowance.
QHow about the quality guarantee period?
AThe quality guarantee period of the product is 13 months after leaving the Chinese port.
QHow about payment?
AUsually T/T and irrevocable L/C at sight to be used at the business and however, some areas need to confirm the L/C by third party's according to the requirement of Chinese bank.
QAbout the price
AWe will give you the best price according to whether you are a dealer or a final user.
QHow About your delivery time?
AIn general, the delivery time of the ordinary equipment will be 30-60 days after receipt of the deposit. However, for the delivery time of the special or large scale equipment will be 60-90 days after receipt of payment.
QCan you provide free samples?
AWe do not provide samples for the complete machine. In order to support our distributors and customers, we will give a preferential price for the first few machines and the samples for the printing consumables, but the freight should be borne by the distributors and customers.

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